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Terms of Service

Last updated: November 11, 2026

These Terms of Service (“Terms”) govern your use of tervumi.com and your purchases from Northern Brands Research (“Tervumi,” “we,” “us”). By using the site or placing an order, you agree to these Terms and to our Privacy Policy.

1. Eligibility

You must be at least 18 years old and able to enter a binding contract to buy from us. Our products are for personal use and not for resale without our written permission.

2. Products and health information

Bitter Drops is a dietary supplement. Statements on this site have not been evaluated by the Food and Drug Administration, and our products are not intended to diagnose, treat, cure or prevent any disease. Content on the site is for general information and isn’t medical advice. Read the label before use, and talk to your healthcare provider before taking any supplement, especially if you are pregnant or nursing, take medication, or have a medical condition.

3. Orders, pricing and availability

Prices are in U.S. dollars and may change at any time; the price you pay is the one shown at checkout. An order confirmation email means we received your order, not that we accepted it. We may refuse or cancel an order, or limit quantities, for reasons including suspected fraud, pricing or listing errors, or lack of stock. If we cancel an order you paid for, we’ll refund you in full.

4. Payment

We accept major credit and debit cards, digital wallets and PayPal, processed by Stripe and PayPal. You confirm that you’re authorized to use the payment method you provide. Sales tax is added where required.

5. Subscriptions and automatic renewal

When you choose Subscribe & Save:

  • You agree that we will automatically charge your saved payment method the subscription price shown at checkout (plus any applicable tax) on each renewal date, at the delivery frequency you selected, until you cancel.
  • We email you a reminder 3 days before each renewal charge.
  • You can skip a delivery, change products, quantity or frequency, pause, or cancel at any time in your account under Subscriptions, or by emailing us. Changes made before your renewal date apply to that renewal.
  • Subscription orders ship free.
  • If we change your subscription price, we’ll email you at least 14 days before the change applies, and you can cancel before then.
  • If a renewal payment fails, we’ll retry it and email you so you can update your payment method. If payment still can’t be collected, your subscription is paused.

6. Shipping and risk of loss

Shipping is described in our Shipping Policy. Title and risk of loss pass to you when we hand your order to the carrier, but we’ll still help with lost or damaged packages as described there.

7. Returns and refunds

Returns, refunds and our 30-day first-order guarantee are described in our Returns & Refunds Policy.

8. Promotions and gifts

Discount codes and free gifts are subject to the terms shown with them, can’t be exchanged for cash, and may end at any time. Unless stated otherwise, promotions can’t be combined.

9. Your account

You sign in with a one-time code sent to your email. Keep access to your email secure; you’re responsible for activity on your account. Tell us right away if you think someone else has accessed it.

10. Reviews and content you submit

If you submit reviews, photos or other content, it must be honest, lawful and your own. You give us a non-exclusive, royalty-free license to use, reproduce and display it in connection with our business. We may remove content at our discretion.

11. Acceptable use

Don’t misuse the site: no scraping, interfering with its security or operation, placing fraudulent orders, or using it for anything unlawful.

12. Intellectual property

The Tervumi name, logo, designs, text, images and other site content belong to us or our licensors and are protected by law. You may not use them without our written permission.

13. Disclaimer of warranties

EXCEPT AS EXPRESSLY STATED IN THESE TERMS AND TO THE EXTENT ALLOWED BY LAW, THE SITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

14. Limitation of liability

TO THE EXTENT ALLOWED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, AND OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE OR AN ORDER IS LIMITED TO THE AMOUNT YOU PAID FOR THAT ORDER. Some states don’t allow these limits, so they may not apply to you.

15. Indemnity

You agree to indemnify us against claims arising from your misuse of the site or your breach of these Terms.

16. Disputes and governing law

If you have a problem, please contact us first at [email protected]. Most issues are resolved quickly, and we ask that you give us 30 days to try before starting a formal claim. These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules, and nothing in them limits consumer protections you have under the laws of the state where you live. Either of us may bring an individual claim in small claims court where it qualifies.

17. Changes to these Terms

We may update these Terms. The version posted here when you place an order applies to that order. Material changes to subscription terms will be emailed to subscribers in advance.

18. Contact

Northern Brands Research (Tervumi)
8 The Green, Dover, DE 19901, USA
Email: [email protected]
Phone: +1 (302) 329-3124